We recently wrote about what you might call the human side of networking and contact-building at events – how to be the kind of person that people want to network with, when to put self-interest and raw marketing aside and focus on relationship building and how your reputation is a lot more important than the length of your contact list. So OK, you’re focused on being a great relationship partner, your credibility and reputation in your industry are both first-rate and you’ve become so focused on helping the people on your contact list that you have to write little Post-It reminders of what it is that you actually sell.
Now what? It’s all well and good to create all these opportunities for the relationship – how do you get some names into the hopper so that you have somebody to build a relationship with? Luckily, the convergence of major events and communications and data technology are making it easier than ever to build that huge list of semi-random strangers for you to convert into partners, clients and customers. (Just keep your eye on the ball. Is it better to find two new prospects and convert them both into long-term clients, or to annoy a thousand people and convert one?)
Here are three ways you can leverage your technological tools and people skills to turn events into list-builders.
Be An Ultralocal Tweeter – Most people use Twitter to talk to their global network. Turn the model on its head for a day – promote your Twitter feed to people you see at the event and then post high-value information about the event itself. “Hey everybody, free donuts at booth 103!” may not be the ultimate in credibility building, but it’s going to win friends and followers. They came for the donut update, they’ll stay for the long-term information you provide.
You Can’t Buy Love, But You Can Rent Attention – It’s not always easy to accumulate “Likes” for your company or product Facebook page. The main reason? There’s not all that much in it for them. Change the dynamic with a giveaway. It doesn’t have to be pricey to get some momentum going; “very week, I do a random drawing of the people who have liked our restaurant, and that person gets a free lunch with me.” Pry a few hundred dollars loose from the marketing budget, give away an iPad to a random new friend, and watch word of mouth explode. Interestingly, unless you get really crazy with prizes, you will get very few people liking your page who don’t actually like and use your product. Instead, you’ll be drawing down the vast crowd who already liked you but had no particular motivation to make it official.
Shorten That URL, and Put It On a Card – Sending out or publishing white papers, special reports and similar documents is a tried-and-true channel for Internet marketers. Everybody loves a useful free report. They’re a hassle at a face-to-face event. Sure, you can print out a bunch of copies (expensive) but you either end up short and leaving people unhappy, or you print too many and everyone stares at the Tree Murderer as they walk past your booth. But leaving the document online and telling people the link is clumsy and highly error-prone; even if your report is called “a.pdf” and you work at IBM.com, you’re likely to have a full document URL that nobody will remember, let alone remember correctly . There’s an easy fix: use a free URL shortening service like bitly.com or tinyurl.com, and then print up business cards with that URL and a description of what the document is. (Sure, you could print the cards with the full URL, but nobody wants to type all that.) You can low ball this with free cards from services like VistaPrint.com, or spend a little money and go for a glossier presentation. Many business card printers can also handle QR codes, so your prospects can just scan your card with their smartphone and automatically load the document.
If your company has developed a social networking presence on Facebook (and even if it really hasn’t), you can use Facebook as an inexpensive, effective, and scalable tool for promoting specific events. The more investment you’ve made in your social media presence, the more effective this strategy will be – but even Facebook newbies can get good results for compelling events. Here’s a step-by-step mini-guide to effective event promotion.
Step One – Create an Event Page
It couldn’t be simpler – click on the Events section of your company page, and click “Add Event”. Add as much exciting information about the event as you can. The earlier you can nail down specifics, the better – paid or free, exact time of day, exact address of venue, etc.
Step Two – Alert Your Network
Invite everyone from your company’s fan base for whom the event would be appropriate. You can do this directly on Facebook, and you can increase the response rate by also sending out an email blast to the same folks as well as to your general promotional list. Remember, lots of the people who aren’t (yet) fans of your company are nonetheless still on Facebook – so be sure to let them know the event is on.
Step Three – Support From Outside
Don’t just use your Facebook event page as the event’s main web presence. There are still people who aren’t on Facebook, or who have mixed feelings about the site, or who just aren’t very active there. You will want to have a standalone event page or website outside the Facebook infrastructure, and have your Facebook event page point to that external site.
Step Four – Encourage Viral Spread
The real strength of social media isn’t your company having a platform to show off its message; the strength is that your customers and fans will do the sharing for you. Nothing is more powerful than an organically viral message spreading because your fans are excited about something. Encourage that spread by providing ‘Like’ and ‘Share’ buttons on your Event page (and on your off-Facebook page as well). Write a blurb for the event on your company’s main page, and post regular updates about the event both on the event page, and the company page. Have your employees and staff post notices about the event on their own Walls.
Step Five – Tout Your Numbers
Know what makes people want to attend an event? Seeing that a lot of other people are attending too. The higher your attendee count rises, the more likely indifferent or wavering target customers are to sign on themselves. You can pre-build some momentum by accumulating a group of people who are going to come before actually posting the event page, so that you start off with a quickly-growing numeric count. That can really build momentum in the early days of an event announcement!
There are many other ways to leverage Facebook for event promotion, but this covers the basics you need to get your event moving! Find out about more ways to increase attendance through promotion and advertising with Plan Ahead Events.
Why should you invest in face to face events when you can save time and money with virtual events and on-line seminars.? Here’s why!
1. Learning occurs through a variety of options: lectures, panel presentations, hands-on workshops, inspirational keynotes, and other unique opportunities, such as tweet-ups. You can pick a session in whatever style suits your learning needs. And don’t forget about the informal learning that happens in the in-between moments of an in-person event, during meals or waiting for a presentation to begin.
2. There are fewer distractions at face to face events. Have you ever attended an online event only to be interrupted by people stopping in your office, phone calls, emails or meetings? Even though almost everything is on demand these days, carving out time at your office to watch an hour presentation is difficult. When you book yourself a ticket out of town and turn on your “out of office” reply, you attend the event and focus on learning and networking.
3. You share in the energy and excitement of other fellow attendees. Nothing replaces a face-to-face conversation, not even Facebook, Twitter, or LinkedIn. Having the time to talk to your peers, both in your industry and in other industries, gives you insight into what other people are doing and lets you benchmark best practices. You find that you aren’t the only one facing a particular challenge, and you just might find a way to apply what someone else is doing to your own situation.
4. You get to connect with the presenters. At in-person events, you get access to speakers and experts. You often have opportunities to sit down with industry experts at lunch, round table discussions, or one-on-one consulting sessions. The input received from asking specific questions in person gives you an edge you can’t get from a virtual event or online seminar
Though online technologies and social networks are critical to the way we work and have opened up countless new opportunities, we’re still human. Whether we’re working out problems with a colleague, closing a sale, or networking, better rapport is established in person.
When we talk about social media and building our personal brands, we usually refer to Facebook, Linked In, and Twitter. But the majority of the people in our network are the people we email on a regular basis, and sadly we forget that our email signature is at least as important in building our personal brands as our Tweets.
Having the right amount of information in your email signature is important. After your name and contact information, you can add your social media handles. The general rule of thumb is no more than 4-6 lines of information. If you are using icons or logos for social media, make sure that your email signature is not cluttered with too many colors and images. Embed artwork so that your emails don’t appear to have attachments.
If you are promoting an event, alter your signature to include a link to the event site. Your email signature is not etched in stone and can be changed as your circumstances change. Of course, if your company has an email signature policy, you will need to follow it for your work email but there is nothing to stop you from enhancing your personal email signature.
Look at your email signature: could it use a make-over? It’s the one thing everyone in your network sees, even the people who don’t check Facebook on a regular basis!
Promoting your event on Facebook is no longer optional. Making the most of the opportunity is important. Here are some ways it can be done.
First set up a Facebook page for your event.
When promoting your event, post a link to your Facebook page on your website. You can also opt to integrate the actual Facebook Widget on your website so people can see who is “Like-ing” your page and yout page can even feed your latest posts directly into the widget. You’ll definitely notice a significant impact in the increase of “Likes” after Facebook is integrated.
Make sure that you upload an appropriate profile image and utilize the space to its full potential. Try using a vertical banner image that contains all the necessary phone and web details to your event. When choosing colors, make sure they match and are limited to 3-5 different colors within the image.
To make it easy for Facebook users to register and/or to purchase a ticket for your event, provide a direct link to the page where you are selling tickets online. Make the link attractive and visible so that your attendees will easily be able to buy tickets for your event.
Re-use the same page for every event. When you’re creating a Facebook page and actively promoting it, you’re essentially building a list that you can market to (in some sense it’s like an email database). So you should make sure that your page can be utilized for multiple events in the future!
Facebook has proven over and over that it is an effective event marketing tool. It reaches a broad audience for potential event attendees. Don't waste the opportunity!